If you are having trouble with Little Green Button, please take a look at our Troubleshooting section, you may find the answer you are looking for here.
If you need support from the Little Green Button team we can be contacted in the following ways:
Telephone: 01263 888365 (Monday to Friday 0800 to 1700 UK Time)
From the US: 1-774-314-9783
Via your Little Green Button Management Site:
Click on the green Contact tab on the left side of the page, a form will open for you to complete.
If required, we are able to remotely access your PC (only with your permission). To do this we will ask you to right click on your button and select Support Session:
Our website will open in your default browser:
A member of the Little Green Button support team will give you a code to enter in the REMOTE SUPPORT box:
When you have successfully entered the code, instructions will appear below prompting you to download the support client. One of our support team will give you any further instructions necessary. Once connected, we have access to everything on your screen (for this reason you may wish to close anything containing sensitive data) and are able to control the PC remotely.
When we have finished remotely accessing your PC, the program is uninstalled and we are unable to regain access.